In a world where time means money, it’s important for business travellers to have access to integrated travel management tools. The ‘digital traveller’ prefers booking via online tools and email, and this has fuelled demand for next generation booking technology. Our brand new online booking tool, OrBiT, was designed to meet this need, providing real-time doorstep to destination trip management.
With customers demanding increasingly sophisticated travel booking tools, we’ve looked at three key areas where technology is revolutionising business travel:
Mobile technology:
Many customers who are on the go turn to their mobiles as a first port of call to check travel itineraries and make amendments to bookings. As a direct result, apps are becomingly increasingly relevant to aiding the overall travel booking service, and are convenient for storing itineraries and tickets in one location. This transition from traditional ticketing to mobile ticketing is key in supporting a more unique experience where travel booking is efficient and simple.
Personalised experience:
Eliminating unnecessary time wastage is crucial for travel bookers. Providing recommendations for transport and hotels based on an individual’s or business’ past requirements is key to making the online booking process a much more seamless one. In the future, this experience will become more personalised as a greater range of preferences are archived, from flight time, airline, hotel and preferred floor number.
Safety and security in uncertain times:
Traveller security continues to be a hot topic in 2017. Emphasis on real-time feedback of travel itineraries and tailored travel alerts, based on data collation and traveller habits, will be crucial in times of uncertainty. Our Dashboard tool has been developed with this in mind, allowing real-time tracking of staff to deliver peace of mind.
With this in mind, it has never been more important for businesses to have access to a fully integrated online booking tool. Providing tailor-made travel, OrBiT will scan the global market to deliver guaranteed best-value fares, issuing real-time travel alerts and providing simple invoicing services. Quite simply, it provides the total trip management that today’s businesses need.
Read more about OrBiT and our other booking tools here.
