Wi-Fi is finally a priority for the aviation industry

JetBlue flew into this week’s travel news with the unveiling of its new Fly-Fi service. This offers all customers unlimited and free Wi-Fi, live TV and movies on-board every flight. After completing a three-year upgrade of its entire fleet, JetBlue is the first airline in the world to offer this service at no additional charge.

Recognising the need for customers to be connected, airports are trying to provide their customers with faster, integrated Wi-Fi services. Dubai Airports recently invested in state of the art infrastructure, delivering unlimited free Wi-Fi at Dubai International Airport and Dubai World Central. With 83 million passengers passing through their doors in 2016, Wi-Fi capability is finally being recognised as an important facility for ensuring passenger convenience and satisfaction. Below is a run-down of airports with the best Wi-Fi facilities:

 

Bill and Hillary Clinton National Airport, Arkansas, USA

A report by tech watchdog Rotten Wi-Fi named the Bill and Hilary Clinton National airport as the best for customer satisfaction and speed. With an overall satisfaction rating of 8/10 and download speeds of 42.17Mbps, it was difficult to beat.

  1. Lennart Meri Tallinn Airport, Estonia

Voted the third best airport in Europe and ninth best in the world by the airport guide, visitors ranked their experiences on comfort, services, facilities and amenities. The airport’s high download speed was a major contributing factor towards this rating.

  1. Kuala Lumpur International

With Wi-Fi speed and quality tested in 226 airports worldwide, Kuala Lumpur features in fourth place with extremely efficient download speeds.

  1. Munich International Airport, Germany (MUC)

Voted as the best airport in Europe in 2015 and 2016, its unrivalled free Wi-Fi adds to its other treasures including mini-golf course, nap zones and ice rink.

  1. Heathrow Airport, UK

Heathrow comes out on top in a study conducted by Airport Parking and Hotels. As the only major airport in the south to have free unlimited Wi-Fi, it is only matched by Aberdeen Airport in Scotland and Leeds Bradford in the North.

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