The St Albans team recently faced an usual customer request, after a young traveller misplaced her beloved toy monkey whilst on holiday in Turkey.
Having had no success contacting the hotel themselves, the family turned to Review Travel to help them track down the precious primate.
Business Travel Consultant, Rachel Watson, was up to the challenge, hunting down the relevant contact details at the Pegasos Royal Hotel and acquiring a photograph of the missing monkey, which was positively identified by its distressed owner.
Both Rachel and Pegasos worker, Ugur Duran, persevered through multiple courier hiccups to deliver the monkey safely back to its delighted family.
Christian Gleave, CEO of Review Travel, said: “Rachel did a fantastic job of reuniting this adventurous monkey with its rightful owner – showing some keen detective skills in the process.
“As most parents will vouch, there’s not much more upsetting for a child than misplacing their favourite soft toy. We hope that the monkey has had enough excitement for now and decides to stay safely in St Albans for the foreseeable future.”